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FAQ · 29 QUESTIONS · UPDATED WEEKLY

The honest questions.

What people actually ask before paying $24.99 or $34.99. Quality, privacy, refunds, commercial use, how we compare to other AI headshot generators. Click a category, click a question.

01

Quality & likeness.

5 questions
Will the AI portrait actually look like me?
Yes — that's the whole point. We fine-tune a model specifically on your face from 8–15 selfies, so the output captures your features, not a generic AI face.
What if the portraits look too "AI-ish"?
Our default presets dial down over-smoothing, plastic skin and unnatural eyes. If your batch drifts too synthetic, re-shoot is included on Pro and Executive.
What if I wear glasses, have a beard, or unusual features?
All handled. Upload selfies that show your features as they actually are — the model learns from them.
What if I don't like a single portrait?
Full refund within 14 days as long as AI generation hasn't started. Once you click Start, the statutory right of withdrawal lapses (§ 356(5) BGB) and we issue goodwill refunds only for technical defects or unfixable quality issues (within 7 days). See /legal/refund.
How many of the 40 portraits are actually usable?
On Pro, customers typically favourite 8–15 portraits and use 3–5 across different platforms.
02

Privacy, data & security.

5 questions
What happens to my selfies after the shoot?
Encrypted in transit (TLS 1.3) and at rest (AES-256). After 30 days we delete your selfies and the trained model.
Are my photos ever used to train the public AI?
Never. The model trained on your face is private to your account.
Is my data secure?
Yes. We're Celsios GmbH, headquartered in Munich, and process all data on EU infrastructure.
Where are the servers located?
EU — Germany & Ireland. No data leaves the EU at any point in the pipeline.
Can I get a copy of all data you hold about me?
Yes — email help@professional-headshots.ai.
03

Pricing & refunds.

4 questions
Is it really one-time payment? No subscription?
One-time, no subscription. Buy a pack, get your portraits, done.
What's the refund policy?
Full refund within 14 days — as long as AI generation hasn't started. Once generation starts, the statutory right of withdrawal lapses (§ 356(5) BGB); afterwards refunds are granted as goodwill only for technical defects or unfixable quality issues (within 7 days). Full policy at /legal/refund. The Terms (AGB) prevail.
Can I upgrade after I buy Starter?
Yes — pay the difference and we deliver the larger pack on the same trained model.
Do you offer student or non-profit discounts?
Yes — 20% for verified students and non-profits. Send proof to help@professional-headshots.ai.
04

Delivery & turnaround.

3 questions
How long does the whole thing take?
~20 minutes on Starter and Pro. ~1 hour on Team. Most customers finish in less than half an hour.
Can I close the tab while it's running?
Yes. We send an email + browser push the moment your portraits are ready.
What formats do I get?
JPG by default (1024×1280). On Pro+ also PNG and HD 1500×1875 export.
05

Usage rights.

3 questions
Can I use the portraits commercially?
Yes on every paid plan — LinkedIn, your website, business cards, press kits, ads.
Can I use them for an actor / model casting profile?
Yes, but we encourage transparency — if a casting requires unaltered photography, disclose that these are AI portraits.
Do I need to credit professional-headshots.ai when using them?
Nope. They're yours.
06

The technology.

4 questions
What model do you use?
A private model fine-tuned on your selfies, built on top of our proprietary headshot pipeline.
Do you use OpenAI / Stability / Midjourney?
No. We run our own pipeline on EU infrastructure.
Where is it processed?
EU-based GPU servers (Germany & Ireland).
Why is it so much cheaper than a photographer?
Photographers have rent, equipment, scheduling and editing time. We're a model that runs in 18 minutes.
07

vs other AI generators.

5 questions
What's the best AI headshot generator in 2026?
There's no single 'best' — it depends on your use case. HeadshotPro and Aragon are well-established US options ($29–$59) but process on US servers. Canva's AI Headshot is convenient if you already pay for Canva Pro, but quality and likeness lag behind dedicated tools. We focus on EU data processing, fast 20-minute turnaround, and one-time pricing — no subscription. Read our honest /blog/best-ai-headshot-generators-2026 comparison.
Are AI headshots actually professional enough for LinkedIn?
Yes — when done right. The realism gap between AI and studio headshots closed in 2024–2025. Recruiters and clients can't reliably tell anymore. The risk is using a low-quality generator that produces obvious AI artifacts (waxy skin, dead eyes, wrong hands). Pick a tool that fine-tunes on your face from 8+ selfies, not a one-shot face-swap.
How does AI headshot pricing compare to a studio?
A studio headshot session in a major city runs $200–$650 plus a half-day off work. AI headshot generators run $19–$59 for 30–100 portraits delivered in under an hour. We charge $24.99 (Starter, 40 portraits) and $34.99 (Pro, 100 portraits + reshoot). The trade-off: studio gives you a photographer's eye and one perfect shot; AI gives you variety, speed, and lets you reshoot looks without rebooking.
Is HeadshotPro / Aragon / Canva better than professional-headshots.ai?
Honest answer: each has strengths. HeadshotPro has the longest track record. Aragon offers good variety. Canva is convenient if you're already in the ecosystem. We're built specifically for EU customers who care about data residency (Germany & Ireland only), want 20-minute turnaround, and prefer one-time payment over subscription gates. We also include a reshoot on Pro+, which most competitors charge extra for. See /compare for side-by-side breakdowns.
Are AI headshots ethical to use on a CV or LinkedIn?
Yes, with one caveat: the portrait should still look like you. Using a generator that drifts your features, age, or ethnicity to look 'more professional' crosses into misrepresentation. We train on your actual selfies and don't apply beauty filters by default. For acting/modeling casting profiles where unaltered photography is required, always disclose.
@
Question not here?

Email help@professional-headshots.ai — we reply within a working day. help@professional-headshots.ai